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Important Information


2020 Year-end and 2021 New Year Schedule


2020Year-end and 2021New-year Schedule

Please be informed of changes in our operation schedule during the Year-end and New-year holidays.

Due to the holidays, the schedule below will apply from 30th Dec (Wed) until 3rd Jan (Sun).  Regular operations will resume from 4th Jan (Mon). We look forward to meeting or exceeding your needs after the holidays.

 Pick-up service Delivery service Customer service ESS Technical Support
24 Dec (Thu)Regular service Regular service Regular service(8:00-19:00) Regular service(9:00-17:45)

25 Dec (Fri)  
Regular service Regular serviceRegular service(8:00-20:00)Regular service(9:00-17:45)
26 Dec (Sat)Regular serviceRegular ServiceRegular service (8:30-14:00)
27 Dec (Sun) ClosedClosedClosedClosed
28 Dec (Mon)  Regular ServiceRegular ServiceRegular service(8:00-19:00)Regular service(9:00-17:45)
29 Dec (Tue) Regular ServiceRegular ServiceRegular service(8:00-19:00)Regular service(9:00-17:45)
30 Dec(Wed) ) Special Operation
(Same as Saturday
 Special Operation
(Same as Saturday)
Special Operation
(Same as Saturday) 
31 Dec (Thu) Closed ClosedClosedClosed
1 Jan (Fri) ClosedClosedClosedClosed
2 Jan (Sat) ClosedClosedClosedClosed
3 Jan (Sun) ClosedClosedClosedClosed
4 Jan (Mon)   Regular service Regular serviceRegular service(8:00-19:00) Regular service

On 30th Dec, Delivery and Pick-up can be arranged by request basis. Please call our customer service by 29th Dec 2020, in case you need pick-up/delivery on 30th.
*Non-direct DHL service area where Sagawa express and other third party covers, click herExternal Linke for details.
*Some of our services such as Express 9:00/10:30/12:00 are to close earlier in the year end. For more information, please call DHL Customer ServiceExternal Link.

Order cut-off schedule of DHL Service Points are subject to change during holidays. For more information, please contact DHL Customer Service.
External Link