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Contact: DHL Express

DHL Express welcomes your general inquiries, comments and suggestions.
If you have an inquiry about DHL Express products and services, please complete the form below. We will reply within one business day.
If you require assistance today, please contact via chat for appropriate self-service options.

For assistance on shipments in transit, please get in touch with DHL Express customer service.
Your Details

All fields marked with an asterisk (*) are mandatory.

(eg: +1 800 225 5345 for US)

Comment Details

Select a Comment Type *

Customer Service will take necessary action within our business hour. (Mon-Fri AM 8:00-PM 7:00, Sat AM 8:30-PM 2:00).

If you would like to learn more about how DHL uses your personal data, please read our Data Protection Statement.
Should you wish to contact specific hotline numbers, kindly select the type of inquiry below to view the hotline information.
DHL operation during the Golden Week Holiday

Please be informed of our scheduled operations during the Golden Week holiday period.
 Pick-up ServicesDelivery ServicesCustomer ServiceESS Technical Support
27 Apr (Mon)Regular ServiceRegular ServiceRegular service(8:00-19:00)Regular service(9:00-17:45)
28 Apr (Tue)Regular ServiceRegular Service8:00-20:00Regular service(9:00-17:45)
29 Apr (Wed)ClosedClosedClosedClosed
30 Apr (Thu)Regular ServiceRegular ServiceRegular service(8:00-19:00)Regular service(9:00-17:45)
1 May (Fri)Regular ServiceRegular Service8:00-20:00Regular service(9:00-17:45)
2 May (Sat)Regular service
Regular service
3 May (Sun)ClosedClosedClosedClosed
4 May (Mon)ClosedClosedClosedClosed
5 May (Tue)ClosedClosedClosedClosed
6 May (Wed)ClosedClosedClosedClosed
7 May (Thu)Regular serviceRegular serviceRegular service(8:00-19:00)Regular service(9:00-17:45)
* For details about the cut-off time and delivery, please call DHL Customer Service.
* Non-direct DHL service area will be covered by Sagawa express or other third party.
* DHL SERVICE POINT except for DHL Service Center is closed from 27/4/2020 12:00 to 6/5/2020.

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