Contact: DHL Express
DHL Express welcomes your general inquiries, comments and suggestions.
If you have an inquiry about DHL Express products and services, please complete the form below. We will reply within one business day.
If you require assistance today, please contact via chat for appropriate self-service options.
For assistance on shipments in transit, please get in touch with DHL Express customer service.
If you require assistance today, please contact via chat for appropriate self-service options.
For assistance on shipments in transit, please get in touch with DHL Express customer service.
Customer Service will take necessary action within our business hour. (Mon-Fri AM 8:00-PM 7:00, Sat AM 8:30-PM 2:00).
Should you wish to contact specific hotline numbers, kindly select the type of inquiry below to view the hotline information.
DHL operation during the Golden Week Holiday
Please be informed of our scheduled operations during the Golden Week holiday period.
* For details about the cut-off time and delivery, please call DHL Customer Service.
* Non-direct DHL service area will be covered by Sagawa express or other third party.
* DHL SERVICE POINT except for DHL Service Center is closed from 27/4/2020 12:00 to 6/5/2020.
Please be informed of our scheduled operations during the Golden Week holiday period.
Pick-up Services | Delivery Services | Customer Service | ESS Technical Support | |
27 Apr (Mon) | Regular Service | Regular Service | Regular service(8:00-19:00) | Regular service(9:00-17:45) |
28 Apr (Tue) | Regular Service | Regular Service | 8:00-20:00 | Regular service(9:00-17:45) |
29 Apr (Wed) | Closed | Closed | Closed | Closed |
30 Apr (Thu) | Regular Service | Regular Service | Regular service(8:00-19:00) | Regular service(9:00-17:45) |
1 May (Fri) | Regular Service | Regular Service | 8:00-20:00 | Regular service(9:00-17:45) |
2 May (Sat) | Regular service (Saturday) | Regular service (Saturday) | 8:30-14:00 (Saturday) | Closed |
3 May (Sun) | Closed | Closed | Closed | Closed |
4 May (Mon) | Closed | Closed | Closed | Closed |
5 May (Tue) | Closed | Closed | Closed | Closed |
6 May (Wed) | Closed | Closed | Closed | Closed |
7 May (Thu) | Regular service | Regular service | Regular service(8:00-19:00) | Regular service(9:00-17:45) |
* Non-direct DHL service area will be covered by Sagawa express or other third party.
* DHL SERVICE POINT except for DHL Service Center is closed from 27/4/2020 12:00 to 6/5/2020.
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