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Important Information

 12/15/2017

Information of Services charge

We would like to inform you that Data Entry service charge will be newly implemented, and the charge amount of Oversized Piece / Non Stackable Pallet will be revised from 1th January 2018.
  • Data Entry (New) : 400 YEN / Shipment per waybill (taxation)
    This fixed surcharge is applied to any shipment consigned with non-electronic, paper based manual waybills. Electronic shipping documentation incurs no additional charges.
    -Not applicable for Express Easy, payment by cash or credit card
    -For import, applicable for shipping under the JP IMP account only
     
  • Oversized Piece / Non Stackable Pallet (Amount Change)
    A fixed surcharge is applied to any piece, including a pallet, that exceeds the scale weight of 70kg or with a single dimension in excess of 120cm. Shipment pieces, skids or pallets with an actual weight above 1000kg or that exceed 300cm in length, width or height are not accepted. DHL reserves the right to assess additional surcharges.
ItemChargeCurrentNew
Oversized Piece
 
Per Waybill (VAT excluded)5,000 JPY10,000 JPY
Per Waybill (VAT excluded)5,000 JPY10,000 JPY
Non Stackable PalletPer Waybill (VAT excluded)10,000 JPY19,000 JPY
Please contact DHL Express Sales Representative or Customer Service for further assistance.