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Important Information

 12/04/2017

Year-end and New-year Schedule

We greatly appreciate your business and thank you for choosing DHL Express.

We are writing to inform you of our scheduled operations during the Year-end and New-year.
Regularly scheduled operations will continue until 30 Dec (Sat), and the schedule below will apply from 31 Dec (Sun).
Regularly scheduled operations will resume from 4 Jan (Thu), and we look forward to meeting or exceeding your needs after holidays.
 Pick-up serviceDelivery serviceCustomer serviceESS Technical Support
25 Dec (Mon)Regular serviceRegular serviceRegular service (8:00-19:00)Regular service (9:00-17:45)
26 Dec (Tue)Regular serviceRegular serviceRegular service (8:00-19:00)Regular service (9:00-17:45)
27 Dec (Wed)Regular serviceRegular serviceRegular service (8:00-19:00)Regular service (9:00-17:45)
28 Dec (Thu)Regular serviceRegular serviceRegular service (8:00-19:00)Regular service (9:00-17:45)
29 Dec (Fri)Regular serviceRegular serviceRegular service (8:00-20:00)Regular service (9:00-17:45)
30 Dec (Sat)Regular service
(Saturday)
Regular service
(Saturday)
Regular service (8:30-14:00)
*Saturday
Closed
31 Dec (Sun)ClosedClosedClosedClosed
1 Jan (Mon)ClosedClosedClosedClosed
2 Jan (Tue)ClosedClosedClosedClosed
3 Jan (Wed)ClosedClosedClosedClosed
4 Jan (Thu)Regular serviceRegular serviceRegular service (8:00-19:00)Regular service (9:00-17:45)

*We will operate on 30th December, 2017 as a normal Saturday, both delivery and pick-up.
Those who wish for the delivery on 30th, please call our customer service for a request by 29th December, 2017.
*Non-direct DHL service area, where Sagawa express and all third party covers, there will be different time schedule. Please inquire in advance
*Some of our services such as Express 9:00/10:30/12:00 are to close earlier due to the year end. For more information, please call DHL Customer Service.

DHL Service Point to be closed during 26th December to 4th January
Click hereExternal Link / New Window for details on DHL Service Points (in Japanese only).