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Important Information


Information of Customs Services charge

We would like to inform you that with effective from 27th March 2017, Release to Broker service charge will be newly implemented, and the definition of Bonded Storage charge will be revised.

Release to Broker (New) : 4,600 YEN / Shipment (VAT Free)
  • At importers request, DHL will arrange the release of a shipment to the customers designated customs broker of choice. DHL will not only transfer the necessary customs documentation but also move the inbound shipment from the point of arrival to the broker’s location within the same customs office. The broker performs the last mile delivery.
  • When cargo is handed over to customs brokers designated by you, we will charge a fee of 4,600 yen per shipping letter (import).
  • Effective from 27th March, 2017
Bonded Storage (Definition Change)
  • The charge applies when a shipment is bonded after 3 calendar days (Currently after 5 calendar days)
  • Effective from 27th March, 2017
Please contact DHL Express Sales Representative or Customer Service for further assistance