Take a look at our archive of local DHL Important Information.
We are writing to inform you of our scheduled operations during the year end and New Year’s holidays.
Regularly scheduled operations will continue until 29 December (Wed), and the schedule below will apply from 30 December (Thu).
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DHL Express will be introducing a surcharge for shipments that exceed weight and dimensional thresholds. more
Recent changes in Customs regulations in China have mandated new requirements in the export and import clearance process more
The city of Guangzhou, China will host the 2010 Asian Games, from December 12 (Sun) to December 19 (Sun), and the 2010 Asian Para Games, from November 12 (Fri) to November 27 (Sat). more
Regarding the information which is to be written on the Import and Export Declaration Documentation, the information listed below which previously was not required as of July 2010, will now be required to be indicated for all import and export customs goods... more
From the shipment of January 1, 2011 onward, we will be discontinuing the service which currently allows our customers to order the dispatch of Import Express Pay-on-Delivery goods without using their special account number for the Import Express Pay-on-Delivery... more
Various Asia-Pacific Economic Cooperation (APEC）meetings and summits will be held in the Minato Mirai 21 district of Yokohama from November 7 to 14. more
The operation of commercial vehicles along dedicated routes established for the Commonwealth Games within the New Delhi region is prohibited between the hours of 6:00 am and 10:00 pm from Thursday, September 30 through Wednesday, October 20. more
In order to provide accurate product information to consumers, regulations requiring the display of product labels for various products will be implemented in Indonesia from October 1, 2010. more
To better meet customer needs, DHL Express will launch the DHL e-Bill service on September 1, 2010, which will enable customers to confirm shipping fees online, download invoices and confirm the progress of shipments. more
Import regulations concerning personal effects in China will be revised as of September 1, 2010. more
At DHL, for shipments from October 1, we will be changing the basis for including services in invoices to that of items which have had their delivery completed via our delivery service, or items which have had an equivalent level of transport arrangements* completed.... more
We have received reports from customers concerning suspicious mails they have received which appear to have been sent by DHL. more
P-35/BC/2010 has gone effective on August 1, 2010, as amendment to custom regulation P-20/BC/2008 regarding import clearance for bonded zone shipments in Indonesia. The new regulation applies to all bonded zone or bonded facility within Indonesia. more
Information Concerning the Revision of Import and Export Declarations for China. Please find below information concerning the urgent notice (Provision 33) date May 25, 2010 received from the Customs General Administration of the People’s Republic of China (hereafter,... more
From July 1, 2010, we will renew the fee structure for DHL EXPRESS 9:00 and DHL EXPRESS 12:00. More
From June 2010, the design for the dedicated DHL EXPRESS ENVELOPE will be sequentially changed to a new design. more
DHL announces that the following charges will be applied for the costs of materials for DHL Express Pallets, which had until now been supplied to customers free of charge. more
Effective February 1, 2010, DHL DATA PROCESSING EXPRESS, which had been developed as a transport service specifically for digital media, will be discontinued. more
Beginning January 1, 2010, International Standards for Phytosanitary Measures (ISPM) No. 15, Guidelines for Regulating Wood Packaging Material in International Trade will apply to all wood packaging materials for export arriving in Malaysia. more
