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Schedule a Courier Pickup

Prepared to send your shipment? DHL offers speedy service for customers to get their shipments sent smoothly and securely.

Bookings for pick-up orders are accepted:
  1. Online using DHL Web Shipping.
  2. Via phone with DHL Customer Service
  • For pickups in areas outside of DHL’s direct pick-up/delivery area, please note that special arrangements may be required for heavyweight shipments (1 package = 50kg or more). Please book these pick-ups via phone with DHL Customer Service rather than online.
  • The cut-off times for accepting pick-up orders varies depending on region, day of the week, etc. For details, please inquire with DHL Customer Service.

Rely on DHL for Pre-Holiday Urgent Shipments


Every Friday and the day prior to national holidays, DHL offers “Weekend Express,” a service that extends the cut-off time for booking shipments, in the central area of the Tokyo-Chiba and Osaka-Kobe areas. At no additional cost, take advantage of this service in times of urgency prior to weekends or national holidays