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Contact Center

Link arrow DHL Japan | Link arrow Contact Center | DHL Global Mail

Contact: DHL Global Mail

Do you have an inquiry about DHL Global Mail products and services? Our country-specific customer service will be happy to help.
We will usually reply to your email within 24hours except on Saturdays, Sundays and public holidays.

Help us deal with your enquiry efficiently

Personal mail enquiries

DHL Global Mail services do not include personal or small-volume mailings. For parcel, letter or document, shipping or tracking inquiries please contact DHL Express.
For business mail inquiries please fill out the contact form below. All fields marked with an asterisk (*) are mandatory.

Personal Data

Please provide us with as much detail as possible (e.g. typical volume and frequency per mailing; destination). This ensures that our response meets your individual needs. Our customer service will contact you within two business days.
 

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Parcel, Document, Letter or Tracking inquiry? Express services Express services

Do you have any questions about parcel, letter or document, shipping or tracking?
Contact DHL Express

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